Corporate Sustainability Report 2018
Established Mastercard’s Center for Inclusive Growth and launched “Cost of Cash” studies
Early agenda-setting
2011-2013
Co-chaired the World Economic Forum's financial inclusion steering committee
Pledge $500 million for inclusive growth and established the Mastercard Impact Fund
Kicked off the CEO Partnership for Economic Inclusion
Partnered with Accion to unlock growth for millions of small and micro-businesses
Driving Impact
2018
Launched Kupaa in Uganda
Created inaugural Data Fellows Program
As we continue our journey of inclusion, we remain focused on taking actions that make an impact.
© 1994 - 2019 Mastercard. Mastercard is an Equal Opportunity Employer.
Mastercard’s commitment
to doing well by doing good reminds us that when the world thrives, businesses thrive.
This report reflects what we
do at Mastercard – we aim to benefit people, partners, shareholders and consumers alike through commercially sustainable social impact.
DOWNLOAD THE REPORT
Kristina Kloberdanz,
chief sustainability officer, Mastercard
OUR 2020 financial inclusion goal
We are dedicated to increasing the opportunity for individuals and small and micro-merchants to achieve financial security and greater prosperity.
Together with our partners, we are on the cusp of reaching 500 million people previously excluded from financial services.
OUR 2020 financial inclusion goal
It’s time for ‘doing well
by doing good’ to become business as usual.
Scope 1 + 2 Breakdown
Scope 1 + 2 Emissions
We are committed to gender equity and the principle of equal pay for equal work.
We are dedicated to recruiting and developing female leaders, and we have increased the representation of women in our workforce and in leadership positions.
We offer our employees compensation and benefits to support their entire experience,
both personally and professionally.
We work to provide
a safe and healthy workplace that enables employees to achieve their full potential.
OUR FOUR SUSTAINABILITY PILLARS
Inspired Workforce
We rely on our global workforce to help us achieve our goal of building a sustainable, inclusive global economy.
We leverage our core values of trust, partnership, agility and empowered initiative-taking to make our company the place where the best people choose to be.
ENVIRONMENTAL STEWARDSHIP
Global companies have both an opportunity and a responsibility to contribute solutions for the world’s environmental challenges, including climate change.
ETHICAL AND RESPONSIBLE STANDARDS
We believe that upholding the highest standards of ethics and responsibility is the only way to succeed in business in today’s world.
Inspired workforce
Environmental stewardSHip
Based on a 2016 baseline,
we are committed to a 20% reduction in Mastercard’s absolute Scope 1, Scope 2 and Scope 3 location-based emissions by 2025.
WHAT IS SCOPE 1?
WHAT IS SCOPE 2?
REDUCING PLASTIC IMPACT
We are taking a holistic approach, looking at the lifecycle of cards to identify ways to reduce environmental impacts and help cardholders track, understand and offset the carbon impacts from items they purchase.
We are considering a variety of materials, including ethically sourced PVC, bio-sourced industrially compostable options, ocean-recovered or ocean-bound plastics, and chlorine-free options.
Creation:
How can we help cardholders track, understand
and reduce their carbon footprint through carbon offsetting?
Offsetting:
We want to encourage card issuers to return cards at expiration so we can recycle precious materials and help achieve our ultimate zero-landfill target.
RECYCLING:
ethical and responsible standards
Our deep commitment to ethical operations and legal compliance shapes every interaction with our employees, our stakeholders and our customers.
We build our operations around the touchstones of decency, integrity and respect in service of our four core values: trust, agility, partnership and initiative.
We act with integrity and respect;
we encourage openness
We act with a sense of urgency and deliver value through our innovation and execution
We are empowered to take bold and thoughtful action, and we hold ourselves accountable for delivering results
Partnership
TRUST
AGILITY
Initiative
Stationary combustion of natural gas, diesel and jet fuel at owned and leased sites
Purchased electricity at owned and leased sites, including data centers at two U.S. sites
INCLUSIVE GROWTH
At Mastercard, we envision a world in which economic growth is inclusive and sustainable, where the digital economy works for everyone, everywhere.
As the global economy increasingly goes digital, everyone should have access to the tools and networks they need to prosper.
START
2020
REDUCING PLASTIC IMPACT
Announced the Mastercard Lab for Financial Inclusion with the support of the Bill and Melinda Gates Foundation
Announced goal to provide access by 2020 to 500 million people previously excluded from financial services
Demonstrating Commitment
2014-2015
OUR INCLUSIVE GROWTH MILESTONES
Led first public session on financial inclusion at Davos
Launched Jaza Duka partnership
Piloted Farmer’s Network and Kionect
Built Quick Response partnerships to bring the technology to Africa
Breakthrough Leadership
2016-2017
Why?
Click me
Scope 2
Scope 1
94,728
95%
64,917
91%
52,859
92%
2016
99,214
71,504
2017
57,687
2018
4,486
(5%)
6,587
(9%)
4,828
(8%)
37,936
99,214
38%
2016
1,717
(2%)
71,504
2017
2,001
(3%)
57,687
2018
1,246
(2%)
Offices
Data Centers
Travel
59,561
60%
36,296
50%
33,207
47%
29,751
52%
26,690
46%
OUR GLOBAL IMPACT
INCLUSIVE GROWTH
At Mastercard, we envision a world in which economic growth is inclusive and sustainable, where the digital economy works for everyone, everywhere. As the global economy increasingly goes digital, everyone should have access to the tools and networks they need to prosper.
Because when
the world thrives, businesses thrive.
We work as one team to the benefit of all — consumers, merchants, business partners, governments
and the communities we serve
Purchased goods and services, capital goods, fuel and energy related activities, upstream transportation and distribution, waste generated in operations, business travel, employee commuting and upstream leased assets
WHAT IS SCOPE 3?
To learn more about our management of emissions, including Scope 3, please visit our full report.
1.
2.
3.
4.
How we have reduced scope 1+2 emissions
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DOWNLOAD REPORT
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Stationary combustion of natural gas, diesel and jet fuel at owned and leased sites
Purchased electricity at owned and leased sites, including data centers at two U.S. sites
Purchased goods and services, capital goods, fuel and energy related activities, upstream transportation and distribution, waste generated in operations, business travel, employee commuting and upstream leased assets
WHAT IS SCOPE 1?
WHAT IS SCOPE 2?
WHAT IS SCOPE 3?
Based on a 2016 baseline,
we are committed to a 20% reduction in Mastercard’s absolute Scope 1, Scope 2 and Scope 3 location-based emissions by 2025.
Environmental stewardSHip
It’s time for ‘doing well by doing good’ to become business as usual.
It’s time for ‘doing well by doing good’
to become ‘business as usual’.
Why?
Because when
the world thrives, businesses thrive.
Ajay Banga,
president and CEO, Mastercard
Corporate Sustainability Report 2018
ETHICAL AND RESPONSIBLE STANDARDS
We believe that upholding the highest standards of ethics and responsibility is the only way to succeed in business in today’s world.
ENVIRONMENTAL STEWARDSHIP
Global companies have both an opportunity and a responsibility to contribute solutions for the world’s environmental challenges, including climate change.
INCLUSIVE GROWTH
At Mastercard, we envision a world in which economic growth is inclusive and sustainable, where the digital economy works for everyone, everywhere.
As the global economy increasingly goes digital, everyone should have access to the tools and networks they need to prosper.
Inspired Workforce
We rely on our global workforce to help us achieve our goal of building a sustainable, inclusive global economy.
We leverage our core values of trust, partnership, agility and empowered initiative-taking to make our company the place where the best people choose to be.
4.
3.
2.
1.
OUR FOUR SUSTAINABILITY PILLARS
DOWNLOAD REPORT
START
2020
We are dedicated to increasing the opportunity for individuals and small and micro-merchants to achieve financial security and greater prosperity.
Together with our partners, we are on the cusp of reaching 500 million people previously excluded from financial services.
OUR 2020 financial inclusion goal
DOWNLOAD REPORT
Established Mastercard’s Center for Inclusive Growth and launched “Cost of Cash” studies
Co-chaired the World Economic Forum's financial inclusion steering committee
Early agenda-setting
2011-2013
Announced the Mastercard Lab for Financial Inclusion with the support of the Bill and Melinda Gates Foundation
Announced goal to provide access by 2020 to 500 million people previously excluded from financial services
Demonstrating Commitment
2014-2015
Led first public session on financial inclusion at Davos
Launched Jaza Duka partnership
Piloted Farmer’s Network and Kionect
Built Quick Response partnerships to bring the technology to Africa
Breakthrough Leadership
2016-2017
Pledge $500 million for inclusive growth and established the Mastercard Impact Fund
Kicked off the CEO Partnership for Economic Inclusion
Partnered with Accion to unlock growth for millions of small and micro-businesses
Launched Kupaa in Uganda
Created inaugural Data Fellows Program
Driving Impact
2018
OUR INCLUSIVE GROWTH MILESTONES
DOWNLOAD REPORT
OUR GLOBAL IMPACT
We are taking a holistic approach, looking at the lifecycle of cards to identify ways to reduce environmental impacts and help cardholders track, understand and offset the carbon impacts from items they purchase.
REDUCING PLASTIC IMPACT
REDUCING PLASTIC IMPACT
We are considering a variety of materials, including ethically sourced PVC, bio-sourced industrially compostable options, ocean-recovered or ocean-bound plastics, and chlorine-free options.
Creation:
How can we help cardholders track, understand and reduce their carbon footprint through carbon offsetting?
Offsetting:
We want to encourage card issuers to return cards at expiration so we can recycle precious materials and help achieve our ultimate zero-landfill target.
RECYCLING:
DOWNLOAD REPORT
As we continue our journey of inclusion, we remain focused on taking actions that make an impact.
We are committed to gender equity and the principle of equal pay for equal work.
We are dedicated to recruiting and developing female leaders, and we have increased the representation of women in our workforce and in leadership positions.
We offer our employees compensation and benefits to support their entire experience,
both personally and professionally.
We work
to provide
a safe and healthy workplace that enables employees to achieve their full potential.
Inspired workforce
DOWNLOAD REPORT
94,728
99,214
95%
2016
4,486 (5%)
64,917
91%
71,504
2017
6,587 (9%)
52,859
92%
57,687
2018
4,828 (8%)
Scope 2
Scope 1
Scope 1 + 2 Emissions
37,936
99,214
38%
59,561
60%
2016
1,717 (2%)
36,296
50%
33,207
47%
71,504
2017
2,001 (3%)
29,751
52%
26,690
46%
57,687
2018
1,246 (2%)
Offices
Travel
Data Centers
Scope 1 + 2 Breakdown
To learn more about our management of emissions, including Scope 3, please visit our full report.
How we have reduced scope 1+2 emissions
Stationary combustion of natural gas, diesel and jet fuel at owned and leased sites
Purchased electricity at owned and leased sites, including data centers at two U.S. sites
Purchased goods and services, capital goods, fuel and energy related activities, upstream transportation and distribution, waste generated in operations, business travel, employee commuting and upstream leased assets
WHAT IS SCOPE 1?
WHAT IS SCOPE 2?
WHAT IS SCOPE 3?
Based on a 2016 baseline, we are committed to a 20% reduction in Mastercard’s absolute Scope 1, Scope 2 and Scope 3 location-based emissions by 2025.
Environmental stewardSHip
DOWNLOAD REPORT
ethical and responsible standards
Our deep commitment to ethical operations and legal compliance shapes every interaction with our employees, our stakeholders and our customers.
We build our operations around the touchstones of decency, integrity and respect in service of our four core values: trust, agility, partnership and initiative.
Initiative
We are empowered to take bold and thoughtful action, and we hold ourselves accountable for delivering results
Partnership
We work as one team to the benefit of all — consumers, merchants, business partners, governments and the communities we serve
AGILITY
We act with a sense of urgency and deliver value through our innovation and execution
We act with integrity and respect; we encourage openness
TRUST
DOWNLOAD REPORT
Mastercard’s commitment
to doing well by doing good reminds us that when the world thrives, businesses thrive.
This report reflects what we
do at Mastercard – we aim to benefit people, partners, shareholders and consumers alike through commercially sustainable social impact.
Kristina Kloberdanz,
chief sustainability officer, Mastercard
”
”
DOWNLOAD THE REPORT
© 1994 - 2019 Mastercard. Mastercard is an Equal Opportunity Employer.
Click the links below to find out more about how Mastercard is working with partners around the globe to help create a more inclusive economy for everyone.
Our global impact
Stand Up to Cancer
10.
Priceless Causes
09.
Mastercard Aid Network
08.
Girls 4 Tech
07.
Master Your Card
06.
PayGo
05.
Café Paga
04.
Kupaa
03.
Jaza Duka
02.
Mastercard
Farmer Network
01.
Stand Up to Cancer
10.
Priceless Causes
09.
Mastercard Aid Network
08.
Girls4Tech
07.
Master Your Card
06.
PayGo
05.
Café Paga
04.
Kupaa
03.
Jaza Duka
02.
Mastercard Farmer Network
01.
10.
09.
08.
07.
06.
05.
04.
03.
02.
01.
We also provide our employees access to valuable resources from the SU2C medical community, including information on how to receive the latest and most promising cancer treatments through clinical trials. In 2018, we launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. In August 2019, more than 275,000 farmers have been registered on the Mastercard Farmer Network.
Together with consumers, Mastercard has donated more than $45 million since 2010 to help Stand Up to Cancer (SU2C) fund lifesaving cancer research. Mastercard has made donations on behalf of consumers and has run promotions during which we match donations consumers made through their Mastercards to SU2C. Through the partnership, we engage our issuer and merchant partners to promote the program through various media channels.
USA
Where we work
Stand Up to Cancer
In addition to these donations, we also enable consumers to raise funds for meaningful causes by leveraging our payment expertise. Our Donation Platform, currently available in 10 countries, allows consumers to sign up to add a small donation to their purchases.
We fund critical causes and community programs through Mastercard’s Priceless Causes campaigns. Through these campaigns, we work in partnership with issuers and merchants to make a donation to a designated cause every time consumers use Mastercard products for a certain purchase.
Priceless Causes: Global Donation Platform: Australia, Malaysia, Australia, Belgium, Luxemburg, Ireland, Italy, Indonesia, United Kingdom, UAE
Where we work
Priceless Causes campaigns and our Donation Platform
In 2018, we launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. In August 2019, more than 275,000 farmers have been registered on the Mastercard Farmer Network.
Since 2015, the Mastercard Aid Network and our prepaid and debit cards have helped provide lifesaving assistance — including essential goods such as food, blankets, tarps and schoolbooks — to well over 3 million people in Greece, Jordan, Kenya, Lebanon, Mozambique, Nepal, Niger, Nigeria, the Philippines, Serbia, Syria and Yemen.
Greece, Jordan, Kenya, Lebanon, Mozambique, Nepal, Niger, Nigeria, the Philippines, Serbia, Syria, Yemen
Where we work
Mastercard Aid Network and our prepaid and debit cards
MLB AllStar Game. We also expanded the Girls4Tech program into Peru and Scotland.
We were pleased that this program received external recognition: Girls4Tech won the Global Citizen and Global Campaign of the Year from PRWeek Global.
innovation and digital convergence. In 2018, Mastercard hosted more than 75 events at which our employees served as educators, role models and mentors.
To scale the program, we have partnered with Scholastic, Be Better China, Singapore Committee for UN Women and the Network for Teaching Entrepreneurship (NFTE). As part of our partnership with Major League Baseball, we created Girls4Tech & Sports and hosted two events in the District of Columbia prior to the
employee mentors worldwide. The program has been translated into 11 languages.
We built this fun, hands-on, inquiry-based curriculum around global science and math standards to inspire young girls to pursue STEM careers. Developed by our leading technologists and curriculum experts, Girls4Tech incorporates Mastercard’s deep expertise in payments technology and innovation and gives girls a window into our work, focused on encryption, fraud detection, data analysis, network
Mastercard is helping to narrow the gender gap in science, technology, engineering and math (STEM) education through our signature Girls4Tech program with a goal of reaching more than 1 million by 2025. As of the fifth anniversary of Girls4Tech in April 2019, the program has reached more than 400,000 girls aged 8 to 12 in 25 countries, and it has engaged more than 3,500
Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, China, Costa Rica, England, France, Germany, Italy, India, + 14 more
Ireland, Kenya, Mexico, Morocco, New Zealand, Nigeria, Peru, Poland, Singapore, Scotland, Spain, South Africa, UAE, USA
Where we work
Girls4Tech: Mastercard’s signature STEM education program
criminal justice and education. We work collaboratively to address issues of importance to urban communities, including the future of work, financial inclusion, stem education, and recruitment and retention.
Through the program, which is now in its third year, we have been able to teach students about money management and electronic payments, helping set their foundation for a sound
financial future.
We also believe that partnerships with key national stakeholder groups afford us the opportunity to educate and align on policy issues of importance to the various constituency groups and customers we serve. For example, Mastercard is a corporate partner of the National Urban League, focusing on economic empowerment, equality, workforce development,
hundreds of events to deliver training and capacity-building sessions in partnership with community organizations, local governments and other civic groups. In 2018, Master Your Card presented 17 financial literacy workshops and training sessions to more than 2,500 people in diverse communities.
By the end of the 2018-19 school year, we also reached more than 30,000 students in more than 400 public schools through our partnership with the leading U.S. education-technology company, EVERFI, Inc., providing financial education to students at no cost to schools or taxpayers.
Since Master Your Card launched in 2011, Mastercard has collaborated with more than 120 community partners across the United States around our shared goal: driving understanding of electronic payments and financial security through access to educational programs. We are focused on working with people of all ages, as well as new business owners, to feel empowered to use technology to make the most of their money. Through the support of our dedicated Mastercard employees, Master Your Card has participated in
USA
Where we work
Master Your Card: educational programs for financial security
include Centenary Bank — a commercial microfinance bank in Uganda serving 1.6 million customers (a quarter of the country’s banking population) — we have the opportunity to scale up this payment solution.
Looking forward, we hope that by making this payment technology widely available and partnering with new organizations, we’ll be able to help more people access the clean energy and water they need.
and beyond — gain access to clean energy and water. Developed by Mastercard Labs, our new PayGo API solution combines low-cost QR technology, an open and interoperable technology, with the “internet of things.” This technology allows customers to make secure, efficient payments from their mobile phones by scanning a QR (Quick Response) code or using a USSD (Unstructured Supplementary Service Data) interface. By expanding the PAYG partnership to
We partnered with M-KOPA Solar and Centenary Bank to use Mastercard’s Quick Response (QR) payment technology in Uganda, giving more people a simple, pay-as-you-go (PAYG) option to purchase M-KOPA’s affordable, safe and clean solar energy.
This program builds on our partnership announcement with M-KOPA Solar in 2017 by adding new product capabilities we hope will help scale PAYG solutions, so more people — in Uganda
Uganda
Where we work
Expanding our PayGo tech to support access to clean energy and water
way to accept digital payments and offer services such as cashback, bill payments and mobile phone top-ups in the places the coffee growers live and work.
As part of this partnership, the Mastercard Center for Inclusive Growth is also supporting the farmers with financial-literacy training. With our support, Fundación Capital is giving farmers the financial tools and education they need to use digital financial products and develop new behavior that will help them achieve financial security. Our goal is to replicate and scale the approach in other regions.
access to better pricing, as well as to financial products and services that could help them weather tough times and build their businesses.
We collaborated with Neumann Kaffee Gruppe’s Mexican subsidiary, Exportadora de Café California (ECC) on a pilot program called Café Paga, which gave an initial pilot of 150 farmers in Chiapas access to a safe, secure account. The digital payment system reduces cash leakage, improves the transparency of payment flows and allows farmers to earn up to 10% more for their product. We also brought on a local payment facilitator, Quibo, to offer micro-merchants a
We announced our global partnership with the Neumann Kaffee Gruppe, one of the world’s largest coffee trading groups, to digitize payments and enhance financial inclusion and transparency in the company’s supply chain. Together, we aim to position coffee production as a main driver of an inclusive economy, creating a source of long-term income for growers and securing a sustainable supply of coffee for the company. Many farmers rely on cash systems, which creates risks of loss or theft and reduces farmer
Mexico
Where we work
Digitizing payments and enhancing financial inclusion
As of the publication of our report, Kupaa was available in six school districts, reaching more than 400 schools with nearly 175,000 students; more than 115,000 parents and guardians have used the platform.
and by enabling access to such education-related products as loans for school fees and insurance. To register, students and parents are given a unique identifier that Kupaa uses to track payments and other student-related actions.
The platform delivers benefits to parents, schools and the government. Parents are able to receive Kupaa updates by SMS, while schools access the system via an app. The platform also has a government dashboard for a ministry of education to track teacher attendance, see grants and view aggregated student enrollment data to inform policymaking.
Mastercard Lab for Financial Inclusion launched Kupaa, a digital platform that helps families in Uganda make school payments. Kupaa is implemented in partnership with the Ugandan Ministry of Education and Sports, UNICEF Uganda and Yo Uganda.
Kupaa (which, in Swahili, means “to fly high”) reduces inefficiencies and increases the security of school payments by digitizing payments and information flow between schools and parents
Uganda
Where we work
Kupaa: digitizing school payments
To expand the training program, we are using digital training models, including SMS-based platforms. Mastercard is committed to scaling the program with other consumer goods companies across several emerging markets. This will give shopkeepers a wider choice among financial propositions, training programs and other benefits.
A key element of the program is equipping merchants with basic financial knowledge, including the importance of using their credit responsibly. With this in mind, the Mastercard Center for Inclusive Growth partnered with the nonprofit TechnoServe, which gives micro-merchants in-person training on topics such as financial and credit management, merchandising and other business operational skills. In 2017 and 2018, this training reached nearly 5,000 merchants, more than half of them women. As a result of the program, shopkeepers who were trained have reported an average increase in daily revenue of nearly 20%.
In Kenya in 2017, we began a partnership with Unilever and KCB Bank to provide low-interest credit to shopkeepers and to digitize Unilever’s supply chain. Jaza Duka (“fill up your store” in Swahili), the program prototype for our Kionect development, helps KCB Bank assess credit risk and provide shopkeepers with digital credit and accounts, which run on the Mastercard network. It also helps Unilever expand its distribution. Since launch, more than 15,000 shopkeepers have registered to buy their products through the program.
Kenya
Where we work
Jaza Duka: Financing for small businesses in Kenya
We launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. As of the publication of our report, more than 275,000 farmers had been registered on the Mastercard Farmer Network.
The Mastercard Lab for Financial Inclusion created the Mastercard Farmer Network to provide smallholder farmers with a simple digital platform to gain access to agriculture markets and formal financial services, including payments and financial histories. Not only does this help smallholder farmers and their families fulfill their aspirations, the Mastercard Farmers Network facilitates greater efficiency in the agriculture value chain.
India, Tanzania, Uganda
Where we work
Mastercard Farmer Network:
Helping farmers leverage digital tools
We’re on a journey and I’m excited to see how much further we can go and the impact we can make for ourselves, our communities and the world.
Click the links below or use the map to find out more about how Mastercard is working with partners around the globe to help create a more inclusive economy for everyone.
Our global impact
Stand Up to Cancer
10.
Priceless Causes
09.
Mastercard Aid Network
08.
Girls4Tech
07.
Master Your Card
06.
PayGo
05.
Café Paga
04.
Kupaa
03.
Jaza Duka
02.
Mastercard
Farmer Network
01.
We also provide our employees access to valuable resources from the SU2C medical community, including information on how to receive the latest and most promising cancer treatments through clinical trials. In 2018, we launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. In August 2019, more than 275,000 farmers have been registered on the Mastercard Farmer Network.
Together with consumers, Mastercard has donated more than $45 million since 2010 to help Stand Up to Cancer (SU2C) fund lifesaving cancer research. Mastercard has made donations on behalf of consumers and has run promotions during which we match donations consumers made through their Mastercards to SU2C. Through the partnership, we engage our issuer and merchant partners to promote the program through various media channels.
USA
Where we work
Stand Up to Cancer
In addition to these donations, we also enable consumers to raise funds for meaningful causes by leveraging our payment expertise. Our Donation Platform, currently available in 10 countries, allows consumers to sign up to add a small donation to their purchases.
We fund critical causes and community programs through Mastercard’s Priceless Causes campaigns. Through these campaigns, we work in partnership with issuers and merchants to make a donation to a designated cause every time consumers use Mastercard products for a certain purchase.
Priceless Causes: Global Donation Platform: Australia, Malaysia, + 8 more
Where we work
Priceless Causes campaigns and our Donation Platform
In 2018, we launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. In August 2019, more than 275,000 farmers have been registered on the Mastercard Farmer Network.
Since 2015, the Mastercard Aid Network and our prepaid and debit cards have helped provide lifesaving assistance — including essential goods such as food, blankets, tarps and schoolbooks — to well over 3 million people in Greece, Jordan, Kenya, Lebanon, Mozambique, Nepal, Niger, Nigeria, the Philippines, Serbia, Syria and Yemen.
Greece, Jordan, Kenya, Lebanon, Mozambique, Nepal, Niger, Nigeria, the Philippines, Serbia, Syria, Yemen
Where we work
Mastercard Aid Network and our prepaid and debit cards
MLB AllStar Game. We also expanded the Girls4Tech program into Peru and Scotland.
We were pleased that this program received external recognition: Girls4Tech won the Global Citizen and Global Campaign of the Year from PRWeek Global.
innovation and digital convergence. In 2018, Mastercard hosted more than 75 events at which our employees served as educators, role models and mentors.
To scale the program, we have partnered with Scholastic, Be Better China, Singapore Committee for UN Women and the Network for Teaching Entrepreneurship (NFTE). As part of our partnership with Major League Baseball, we created Girls4Tech & Sports and hosted two events in the District of Columbia prior to the
employee mentors worldwide. The program has been translated into 11 languages.
We built this fun, hands-on, inquiry-based curriculum around global science and math standards to inspire young girls to pursue STEM careers. Developed by our leading technologists and curriculum experts, Girls4Tech incorporates Mastercard’s deep expertise in payments technology and innovation and gives girls a window into our work, focused on encryption, fraud detection, data analysis, network
Mastercard is helping to narrow the gender gap in science, technology, engineering and math (STEM) education through our signature Girls4Tech program with a goal of reaching more than 1 million by 2025. As of the fifth anniversary of Girls4Tech in April 2019, the program has reached more than 400,000 girls aged 8 to 12 in 25 countries, and it has engaged more than 3,500
Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, China, Costa Rica, England, France, Germany, Italy, India, + 14 more
Where we work
Girls4Tech: Mastercard’s signature STEM education program
criminal justice and education. We work collaboratively to address issues of importance to urban communities, including the future of work, financial inclusion, stem education, and recruitment and retention.
Through the program, which is now in its third year, we have been able to teach students about money management and electronic payments, helping set their foundation for a sound
financial future.
We also believe that partnerships with key national stakeholder groups afford us the opportunity to educate and align on policy issues of importance to the various constituency groups and customers we serve. For example, Mastercard is a corporate partner of the National Urban League, focusing on economic empowerment, equality, workforce development,
hundreds of events to deliver training and capacity-building sessions in partnership with community organizations, local governments and other civic groups. In 2018, Master Your Card presented 17 financial literacy workshops and training sessions to more than 2,500 people in diverse communities.
By the end of the 2018-19 school year, we also reached more than 30,000 students in more than 400 public schools through our partnership with the leading U.S. education-technology company, EVERFI, Inc., providing financial education to students at no cost to schools or taxpayers.
Since Master Your Card launched in 2011, Mastercard has collaborated with more than 120 community partners across the United States around our shared goal: driving understanding of electronic payments and financial security through access to educational programs. We are focused on working with people of all ages, as well as new business owners, to feel empowered to use technology to make the most of their money. Through the support of our dedicated Mastercard employees, Master Your Card has participated in
USA
Where we work
Master Your Card: educational programs for financial security
include Centenary Bank — a commercial microfinance bank in Uganda serving 1.6 million customers (a quarter of the country’s banking population) — we have the opportunity to scale up this payment solution.
Looking forward, we hope that by making this payment technology widely available and partnering with new organizations, we’ll be able to help more people access the clean energy and water they need.
and beyond — gain access to clean energy and water. Developed by Mastercard Labs, our new PayGo API solution combines low-cost QR technology, an open and interoperable technology, with the “internet of things.” This technology allows customers to make secure, efficient payments from their mobile phones by scanning a QR (Quick Response) code or using a USSD (Unstructured Supplementary Service Data) interface. By expanding the PAYG partnership to
We partnered with M-KOPA Solar and Centenary Bank to use Mastercard’s Quick Response (QR) payment technology in Uganda, giving more people a simple, pay-as-you-go (PAYG) option to purchase M-KOPA’s affordable, safe and clean solar energy.
This program builds on our partnership announcement with M-KOPA Solar in 2017 by adding new product capabilities we hope will help scale PAYG solutions, so more people — in Uganda
Uganda
Where we work
Expanding our PayGo tech to support access to clean energy and water
way to accept digital payments and offer services such as cashback, bill payments and mobile phone top-ups in the places the coffee growers live and work.
As part of this partnership, the Mastercard Center for Inclusive Growth is also supporting the farmers with financial-literacy training. With our support, Fundación Capital is giving farmers the financial tools and education they need to use digital financial products and develop new behavior that will help them achieve financial security. Our goal is to replicate and scale the approach in other regions.
access to better pricing, as well as to financial products and services that could help them weather tough times and build their businesses.
We collaborated with Neumann Kaffee Gruppe’s Mexican subsidiary, Exportadora de Café California (ECC) on a pilot program called Café Paga, which gave an initial pilot of 150 farmers in Chiapas access to a safe, secure account. The digital payment system reduces cash leakage, improves the transparency of payment flows and allows farmers to earn up to 10% more for their product. We also brought on a local payment facilitator, Quibo, to offer micro-merchants a
We announced our global partnership with the Neumann Kaffee Gruppe, one of the world’s largest coffee trading groups, to digitize payments and enhance financial inclusion and transparency in the company’s supply chain. Together, we aim to position coffee production as a main driver of an inclusive economy, creating a source of long-term income for growers and securing a sustainable supply of coffee for the company. Many farmers rely on cash systems, which creates risks of loss or theft and reduces farmer
Mexico
Where we work
Digitizing payments and enhancing financial inclusion
As of the publication of our report, Kupaa was available in six school districts, reaching more than 400 schools with nearly 175,000 students; more than 115,000 parents and guardians have used the platform.
and by enabling access to such education-related products as loans for school fees and insurance. To register, students and parents are given a unique identifier that Kupaa uses to track payments and other student-related actions.
The platform delivers benefits to parents, schools and the government. Parents are able to receive Kupaa updates by SMS, while schools access the system via an app. The platform also has a government dashboard for a ministry of education to track teacher attendance, see grants and view aggregated student enrollment data to inform policymaking.
Mastercard Lab for Financial Inclusion launched Kupaa, a digital platform that helps families in Uganda make school payments. Kupaa is implemented in partnership with the Ugandan Ministry of Education and Sports, UNICEF Uganda and Yo Uganda.
Kupaa (which, in Swahili, means “to fly high”) reduces inefficiencies and increases the security of school payments by digitizing payments and information flow between schools and parents
Uganda
Where we work
Kupaa: digitizing school payments
To expand the training program, we are using digital training models, including SMS-based platforms. Mastercard is committed to scaling the program with other consumer goods companies across several emerging markets. This will give shopkeepers a wider choice among financial propositions, training programs and other benefits.
A key element of the program is equipping merchants with basic financial knowledge, including the importance of using their credit responsibly. With this in mind, the Mastercard Center for Inclusive Growth partnered with the nonprofit TechnoServe, which gives micro-merchants in-person training on topics such as financial and credit management, merchandising and other business operational skills. In 2017 and 2018, this training reached nearly 5,000 merchants, more than half of them women. As a result of the program, shopkeepers who were trained have reported an average increase in daily revenue of nearly 20%.
In Kenya in 2017, we began a partnership with Unilever and KCB Bank to provide low-interest credit to shopkeepers and to digitize Unilever’s supply chain. Jaza Duka (“fill up your store” in Swahili), the program prototype for our Kionect development, helps KCB Bank assess credit risk and provide shopkeepers with digital credit and accounts, which run on the Mastercard network. It also helps Unilever expand its distribution. Since launch, more than 15,000 shopkeepers have registered to buy their products through the program.
Kenya
Where we work
Jaza Duka: Financing for small businesses in Kenya
We launched Mastercard Farmer Network with the International Center for Tropical Agriculture (CIAT) in Uganda, the Government of Andhra Pradesh in India and the National Microfinance Bank (NMB) in Tanzania. As of the publication of our report, more than 275,000 farmers had been registered on the Mastercard Farmer Network.
The Mastercard Lab for Financial Inclusion created the Mastercard Farmer Network to provide smallholder farmers with a simple digital platform to gain access to agriculture markets and formal financial services, including payments and financial histories. Not only does this help smallholder farmers and their families fulfill their aspirations, the Mastercard Farmers Network facilitates greater efficiency in the agriculture value chain.
India, Tanzania, Uganda
Where we work
Mastercard Farmer Network:
Helping farmers leverage digital tools